Terms & Conditions
Welcome to Second Ascent Ropes! These Terms and Conditions (“T&C”) outline the rules and guidelines for using our website and purchasing our products. By accessing this website and placing an order, you agree to the following terms:
General Terms
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Second Ascent Ropes is a sole proprietorship business that repurposes retired climbing ropes into handmade products.
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By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian.
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We reserve the right to update these terms at any time. Continued use of the website after changes means you accept the new terms.
Product Information
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All products are handmade, and slight variations in color, size, and pattern may occur.
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Orders are processed within 2-14 business days, though delays may happen due to the nature of handcrafted production.
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Prices are subject to change without prior notice.
Payments and Orders
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Payments are accepted through secure online platforms at checkout.
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Once an order is placed, it cannot be canceled after 24 hours or if production has begun
Shipping and Delivery
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Shipping times depend on your location and will be calculated at checkout.
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We are not responsible for delays caused by postal services, customs, or incorrect shipping information provided by the customer.
Returns and Refunds
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Due to the nature of our products, returns are not accepted unless the item arrives damaged or defective.
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If you receive a damaged item, please contact us within 7 days of delivery with photos, and we will arrange a replacement or refund.
Donations
Customers who donate retired climbing ropes agree that the ropes will be repurposed and cannot be returned.
Intellectual Property
All content on this website, including images, logos, and product designs, is the intellectual property of Second Ascent Ropes and may not be copied or used without permission.
Limitation of Liability
Second Ascent Ropes is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.
Contact Information
For questions about these terms, please contact:
📧 secondascentropes@gmail.com